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Ted Lare Design Build & Garden Center at 2701 Cumming Avenue in Cumming, Iowa

Ted Lare Design Build & Garden Center in 2701 Cumming Avenue, Iowa: reviews, opening times, drive directions, photos, contacts etc.

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General contractor


Phone: +1 515-981-1073


Address:

2701 Cumming Avenue,
Cumming, Iowa
50061
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Reviews about Ted Lare Design Build & Garden Center

  • Rodney B
    September 03, 2017
    4 /5
    UPDATED BELOW... Thoroughly DISAPPOINTED in Ted Lare, and although I normally don't write reviews I felt it was necessary this time. I bought 11 trees from them in April of this year during their Spring Open House event where trees were 20% off. All of the trees were planted as instructed and watered properly (especially during this dry summer), but unfortunately 3 of them are doing poorly. I inquired today about their guarantee on trees, and was informed by Ryan that their one-year guarantee ONLY applies if the trees were purchased at regular price (WHAT?!). The 11 trees were $130 each; with a 20% discount, they were $104 each. So now I'm out $312 + tax and still have to spend more money to replace the trees. Had I known this exclusion applied (it is not stated on my receipt and I couldn't locate it on their website), I would not have purchased the trees when I did, as I only saved a total of $78 off the 3 trees. After being a customer there for years and recommending them to friends and family, I certainly cannot recommend Ted Lare after this experience. I would have thought Ryan would want to make it right with me, but there was no attempt on his part. It is likely that I will not be returning, as they deserve a big thumbs down for clearly putting profit over customer loyalty and future business. ÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷ I want to say a special thank you to Melissa at Ted Lare for immediately reaching out to me after I posted my previous comment. After discussing my issue she was completely concerned with making things right and didn't try to "get out of" fixing things. She made sure we were on the same page and I am happy to post that Ted Lare will be taking steps to replace all of the dying trees. THANK YOU AGAIN for taking the time to make a loyal customer happy. If you have an issue with Ted Lare's products or services I'd encourage you to reach out to Melissa first, she dealt with things quickly, professionally, and most importantly satisfactory!
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Working times Closed now

Friday
01:00 am — 01:01 am

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About Ted Lare Design Build & Garden Center in Cumming, Iowa

Ted Lare Design Build & Garden Center is located at 2701 Cumming Avenue, Cumming, Iowa.